Shipping & Returns
Welcome to Vidita's Shop! We want to ensure that you receive your order as quickly as possible! Here are the details regarding our shipping process: . 🌟
Shipping Information 🚚✨
U.S. Shipping 🇺🇸
We know you’re eager to get your paws on your new goodies! For all U.S. orders, shipping typically takes 3 to 5 business days. 📅
- Processing Time: Once your order is placed, we’ll pack it with love and ship it out within 1-2 business days. 💨
- Tracking: You’ll receive a tracking number once your order is on its way, so you can follow its journey! 🗺️
International Shipping 🌍✈️
For our global pet-loving family, we offer international shipping! Orders typically take 7 to 15 business days to arrive, depending on your location. 🌏
- Customs Fees: Please note that any additional customs fees or duties are the responsibility of the customer. 🛃
Returns & Refunds 🔄💵
Your satisfaction is our top priority! If for any reason you’re not completely happy with your purchase, we’re here to help. 💖
- Return Window: You have 30 days from the delivery date to return your items for a full refund. Items must be unused, in their original packaging, and in the same condition you received them. 📦
- Return Shipping: While we don’t cover return shipping costs, we’ll guide you through the process! Just contact us at support@viditashop.com for assistance. 📧
Refund Process 📝
Once we receive your returned item, please allow 5-7 business days for your refund to be processed. You’ll get a confirmation email once your refund has been issued! 📨
Questions? 💬
If you have any questions or need assistance with your order, feel free to reach out to our friendly support team at support@viditashop.com. We’re here to help! 🧡